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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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June 19, 2024

1  out of  5 rating by brien
"Agent wouldn’t call me back to discuss my auto & home insurance needs. Very disappointed ☹️. Would not recommend. Sorry."
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June 7, 2024

5  out of  5 rating by R
"State Farm has been great over the years. Most recently Amy took the time to help me understand our coverage and specifically what coverage gaps we had. It was very helpful to have all my questions answered. Thank you!"
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Lily Colvin

May 29, 2024

5  out of  5 rating by Lily Colvin
"Taylor was very prompt and helpful"
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Julia Kaster

May 24, 2024

5  out of  5 rating by Julia Kaster
"Taylor was super helpful in getting the customizations I wanted in my car insurance policy and was understanding of my budget. He was personable and easy to get a hold of. I have no complaints and would be happy to work with this team again."
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Kara Marvel

May 21, 2024

5  out of  5 rating by Kara Marvel
"Taylor made the process of getting auto insurance easy and efficient! I would recommend calling this office for any insurance needs!"
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Trevor Hilkin

May 16, 2024

5  out of  5 rating by Trevor Hilkin
"Melissa was incredibly helpful and quick for doing a relocation/state to state transfer and made it easy."
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Miranda Gowdy

March 19, 2024

5  out of  5 rating by Miranda Gowdy
"I was helped by Taylor!! Thank you so much for all the help!! They helped me lower my rate, add life insurance onto my policy and better explained the safe driver program to me so I can get that started as well. Thank you again for your great customer service 😊"
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Marcus Thompson

March 15, 2024

5  out of  5 rating by Marcus Thompson
"The experience I had on the phone with the agent was great. He explained everything to a tee and well spoken."
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Kennysha Holland

March 15, 2024

5  out of  5 rating by Kennysha Holland
"Taylor was great. He helped us get signed up and everything was smooth."
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Shanna Marie

March 14, 2024

5  out of  5 rating by Shanna Marie
"I have had an excellent experience with State Farm! Martin and Taylor have been very helpful, clearly explaining details of our new policy and have made themselves available to accommodate my schedule as needed for questions. I am happy to make the switch for better rates and savings on my family policy! Thank you, State Farm Team!"
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Jessica Christiansen

March 4, 2024

5  out of  5 rating by Jessica Christiansen
"Quickly, easy and super helpful. Great customer service."
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Andrew Coale

February 7, 2024

5  out of  5 rating by Andrew Coale
"Taylor was great, helped me optimize my auto policy and get set up with affordable life insurance. Thanks!"
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Dayva A

February 7, 2024

5  out of  5 rating by Dayva A
"I called got a free quote in short amount of time on my home and auto. The quote was significantly less than my current carrier and with more benefits. The agent's office and staff (Taylor) was super friendly and knowledgeable. It's off to a good start this year!!!"
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Mrs Washington

February 2, 2024

5  out of  5 rating by Mrs Washington
"Hi, I am so stoked to give my Review! I have been with All State for about 7 to 8 years I lost count (LOL) Long story short I was told my insurance would not exceed over a certain amount well never less I was told incorrect information. I decided to shop around but before I did, I got on my knees and cried out to my heavenly father. (Jesus) to find a good insurance. I called State Farm on 52nd Keystone, no one answered so I started scrolling. I was led to Elizabeth Marshall -State Farm I called assuming I was going to talk with Elizabeth and a gentleman answered so I explained why I called, and he sent me over to Taylor he answered the phone with great enthusiasm. I was like yes Amen!! I love talking to happy people I shared my concerns Taylor, made me feel so at ease we may have been on the phone for 45 minutes to an hour. Taylor answered all my questions I didn't feeI rushed I kept saying I am sorry. I have another question he "said go for it. I explained how I felt about insurance it's like Taxes I do not get it (LOL) however, Taylor broke the insurance down like a WWE fight Bam!! take that Bam!! you want more (LOL) I learned my ABC's and 123's I was writing everything he said down(lol) go Business class yes it paid off. I shared I am single I need to feel Safe!! driving on the road. Taylor assured me I was making a great move with State Farm and how they are to help me. if I had other questions, I could call anytime he explained the store hours yes state farm is open on Saturday. Taylor shared with me what I had and what I did not have with All State he gave me such Grace after our long call I said I want to join your team. I told Taylor some personal information about me I really do not share my business however he made me feel like family, I shared my imitate issues with fighting a horrible disease and yes, I look good and feel great (LOl) IF you are searching for a Great Insurance call and ask for Taylor he explained to me about the 401k assistance he told me about Life insurance and how everything I need is a one stop shop at his office he talked highly about his colleagues. All State gave me homework. My model is to please take care of the member. Do not leave homework for the member. Taylor left nothing behind I give him A+++++ across the Board. Taylor also shared his family values. I respect honesty it goes a long way. I had another question, I reached out to Tayor today he responded quickly my question was answered I told Mr. Taylor you are my Bestie he said Renay I got your back I mean people of Indianapolis, IN what more do your need. Taylor you are something special God bless you and your Family. All the Best, Renay I am happy to join your team."
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Emily Hendrickson

February 2, 2024

5  out of  5 rating by Emily Hendrickson
"Taylor at State Farm was great. While buying my first home, I just went with a company because I was overwhelmed with the options and decisions I had to make. 2 years later I met Taylor. He looked over my current coverage, quoted me at a lower price for the same coverage I was paying for. He also went through the coverage to better explain what it was that I was paying for. When switching home insurance companies, he walked me through the steps. I know if something happens and I have to submit a claim, I can give him a call and he will make the process easy."
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Mab Graves

January 28, 2024

5  out of  5 rating by Mab Graves
"Absolutely incredible service. We have used State Farm for 15+ years, and it truly does feel like our agents care about us. I have to give a MAJOR shoutout to Jasmin - we had a coverage issue that came up randomly and Jasmin worked tirelessly to get it resolved. I can’t describe how safe we felt in her hands- it was like having a big sister go to bat for us. She sent us updates at every step, and it honestly felt like she personally cared and wasn’t going to put up with bureaucracy. This issue took a couple months to resolve, and more than one of her emails made me giggle because she was so fiercely on our side. We love Jasmin. She is such a rare human who you can tell is passionate about what she does and we want her to be our agent FOREVER!"
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Elyse Boyles

December 23, 2023

5  out of  5 rating by Elyse Boyles
"Very helpful and finds ways to reduce costs while giving the coverage we need / want."
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Rebecca Martin

December 16, 2023

5  out of  5 rating by Rebecca Martin
"BEYOND thankful ! Taylor was so helpful, kind, fast, and efficient! I can’t say enough kind words! If I could, I would give more than five stars! Like, dude…..seriously!"
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Whitney Black

December 12, 2023

5  out of  5 rating by Whitney Black
"Love State Farm! Thanks to Taylor Farrell for all the help and getting me the lowest rates possible. He’s very attentive and answers all my questions! I’m saving lots of $$$!"
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Stephen Warneke

November 29, 2023

5  out of  5 rating by Stephen Warneke
"The folks that work here at this office are simply amazing! They are polite, courteous, quick to answer and respond, and down right lovely people. I have had an amazing experience with them—so much so that I had to tell you all this is the place to house your insurance policies! They are all over it....and when I needed them, they were open on Saturday too when nobody else was. They solved my issue right then and there over the phone. But I just called again and they were already working on what I was calling about and I hadn't even told them of the issue yet...and what they were working on was getting money off my bill to reflect the proper discounts that I had coming to me. That says a ton right there! Thanks you guys!!"
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Kristina Jones-Leonard

November 21, 2023

5  out of  5 rating by Kristina Jones-Leonard
"Elizabeth and her team are so knowledgeable and always willing to help. I was on vacation and had a chip in my rental car and her team was very helpful - especially Melissa!"
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Greg & Jerod

November 3, 2023

5  out of  5 rating by Greg & Jerod
"Elizabeth and team have been amazing to work with. They have a great team, truly customer focused and they care about their clients. I had a tree that hit my home, and with some challenges I had on the with the claims, Elizabeth along with Kathy helped support me through the process. I have been with multiple agencies over the years in different locations. This is the best team I have worked with and they are the reason I stay with State Farm! Thanks again for the quick responses, always friendly approach and being there to help! Much appreciated, Jerod Martin"
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Kayla Black

November 2, 2023

5  out of  5 rating by Kayla Black
"Amazing customer service and quick service"
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Patricia Outlaw

October 11, 2023

5  out of  5 rating by Patricia Outlaw
"Today Taylor helped me with the renewal of my contract and he was nothing short of amazing 👏 on a scale of 1 to 10 I give him a 21 hands down thumbs up 👍 thank you tayer you are awesome!!"
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Megan Senter

October 6, 2023

5  out of  5 rating by Megan Senter
"Taylor was great in getting me a deal much better than my previous insurer! Definitely would refer many of my friends and family to him."