State Farm® Insurance Agent Elizabeth Marshall

"I am very pleased with the exceptional service provided by Elizabeth Marshall and her team, along with State Farm Insurance. I have held insurance plans with this office over the past several years, and have been impressed with the level of service. During COVID, the team brought groceries out to my elderly parents, who also have insurance through Elizabeth Marshall, unprompted and much appreciated. I had sustained water damage to my home during the recent storm. Kathy Rump was my contact at this office and she listened, provided clear communication on next steps and was available to respond to my questions and concerns throughout the process. I am also very pleased with my claims agent at State Farm, Ashley Hatt, who went above and beyond to unsure that my claim was assessed and processed accurately. I highly recommend Elizabeth Marshall and her team at State Farm insurance!"

"1. Tried to buy pet insurance. Wasted my time with an in-person appointment where the worker couldn't answer questions about the details of the pet insurance available. 2. Totalled my car (not my fault) and they were the opposite of knowledgeable and helpful. Took months to get everything squared away. 3. Continues to send me junk mail after I have expressly asked that to stop. The earth has finite resources and creating more trash is just uncool."

"We will make it short and sweet. We have had State Farm for years, with single homeowners claim in 2019 for electrical damage after a storm. We have since made a claim on a new roof, while every other house on the street was approved by other companies. In addition to being denied, we were subsequently canceled for "too many claims." This is a rough look for any company."

"Our home insurance is through Elizabeth Marshall’s State Farm office. They are extremely knowledgeable on flood insurance as well. If you are in the White River flood plain in Indianpolis then there is no better option than them! Their attention to detail is fantastic as are their communication skills. They have gone above and beyond to take care of us!"

"Elizabeth and her Carmel team, specifically Kaycee, were amazing to work with. Not only were they able to find and explain holes in my current coverages at a competitor, they were able to save me money. The process of changing coverage was simple and Kaycee made a personal connection during the process. I highly recommend Elizabeth Marshall and her State Farm team."

"Elizabeth Marshall's State Farm offices, both in Broad Ripple and Carmel, are outstanding. They always are so responsive when I call; they know me by name and are so knowledgeable about all of my coverages. I've only had a few claims and they've been with me every step of the way."

"Transparent and Proactive! Elizabeth's team members are thorough and take the time to ensure your insurance needs are not only covered but make sense to you - especially if you don't understand insurance legalese. They proactively reach out each year to review the details of each policy so you don't have to remember to do it. I love that Elizabeth is an active member of the community, visible and involved. Get to know her!"

"I just want to say that the insurance agent Mike Giliuson is BY FAR the best agent there at State Farm. Every time I call in with a general question or just to update my insurance he is such a big help and so efficient in what he does. He is also GREAT at following up with me after there are changes or updates made on my insurance plan. Every time I call or speak to him in person he is so generous and professional, and he always makes me feel like my policy is in good hands. Such a great attitude! He’s one of the reasons I continue to stick with State Farm because he has handled every issue effectively and smooth! If you go into the Broad Ripple location, look for Mike he’s great! :)"

"Our family has been with Elizabeth and her team for nearly 10 years now - home and auto. What we have appreciated the most, in addition to being local, is the service her team provides. Whether it is a question about our policy or a potential claim, her team works for us - and that is important! Her team puts you before State Farm's bottom line and that is a great quality to have when you are trusting your biggest assets to someone else!"

"Worked with Elizabeth who was recommended to me when I was looking for home & auto insurance. Definitely had the best rates, easy to work with and responsive. Was super helpful in explaining why or why not you may want certain policies and how they work for someone who is new to all this stuff!"