State Farm® Insurance Agent Elizabeth Marshall

"The folks that work here at this office are simply amazing! They are polite, courteous, quick to answer and respond, and down right lovely people. I have had an amazing experience with them—so much so that I had to tell you all this is the place to house your insurance policies! They are all over it....and when I needed them, they were open on Saturday too when nobody else was. They solved my issue right then and there over the phone. But I just called again and they were already working on what I was calling about and I hadn't even told them of the issue yet...and what they were working on was getting money off my bill to reflect the proper discounts that I had coming to me. That says a ton right there! Thanks you guys!!"

"Elizabeth and team have been amazing to work with. They have a great team, truly customer focused and they care about their clients. I had a tree that hit my home, and with some challenges I had on the with the claims, Elizabeth along with Kathy helped support me through the process. I have been with multiple agencies over the years in different locations. This is the best team I have worked with and they are the reason I stay with State Farm! Thanks again for the quick responses, always friendly approach and being there to help! Much appreciated, Jerod Martin"

"Excellent Insurance Agency Alice, Traci and Kacey in the Carmel office are awesome. I have all my insurance with them. Keep up the good work. I highly recommend. I have had State Farm for over 20 years and they always handle claims promptly. This is one of the best agents I have had."

"What can I say about the Little Red House on North College Avenue? First of all, the house is adorable and invites you in from the start. It is warm and comfy and the staff….. WOW….. tbh I almost canceled my policy after some major miscommunication at the beginning. But Donna (who I swear is a true earth Angel) wrapped me up in her wings and took such good care of me that I stayed. And then Jasmine came in and swept up the mess from my initial interaction. Jasmine made and continues to make so much of the crazy insurance industry easy for me to understand and navigate. Jasmine absolutely takes care of me. Which is what I thought an insurance company was intended for to begin with. With helpful staff like Kathleen and Melissa, and with guidance from Elizabeth Marshall (Statefarm Agent Extraordinaire) this has become a safe place for me to interact with whenever I have questions or concerns. Statefarm really is there….. and at this wonderful location there’s NO DOUBT."

"I am extremely happy with the service I've received from this team. In particular, Kathy Rump has been incredibly patient and proactive in helping me with any issues I've had, and she has made me feel so much more confident that I am getting the help I deserve with an insurance company. Can't say enough to voice my pleasure in working with the Elizabeth Marshall team!"

"Where do I start, Elizabeth Marshall State Farm's office is top notch. Though we are customers, they treat us like family. Quick responses to our questions and are always there to provide service and care to make sure we are up-to-date on all our insurance needs, to ensure we are safe and protected. I can't praise this office enough for their good deeds, and Elizabeth for her continued support and comradery for the community and neighbors. Truly like a good neighbor, State Farm is there."

"Kathy was an amazing help when I had a claim opened by a company that I had not even seen their quote or work up. She was able to identify trouble in the past and gave me quite a few other places to have come out and give an estimate. Low and behold, she saved me a lot of hassle when it turned out there wasn't even a claim to file. I understand people going door to door trying to gain business. It's a tough world out there! But if you have any questions, just ask!!! State Farm was with me for every step, had open communication, and helped me resolve the issue so I had nothing affect my policy. Thank you so much for helping me through this!"

"I am very pleased with the exceptional service provided by Elizabeth Marshall and her team, along with State Farm Insurance. I have held insurance plans with this office over the past several years, and have been impressed with the level of service. During COVID, the team brought groceries out to my elderly parents, who also have insurance through Elizabeth Marshall, unprompted and much appreciated. I had sustained water damage to my home during the recent storm. Kathy Rump was my contact at this office and she listened, provided clear communication on next steps and was available to respond to my questions and concerns throughout the process. I am also very pleased with my claims agent at State Farm, Ashley Hatt, who went above and beyond to unsure that my claim was assessed and processed accurately. I highly recommend Elizabeth Marshall and her team at State Farm insurance!"

"1. Tried to buy pet insurance. Wasted my time with an in-person appointment where the worker couldn't answer questions about the details of the pet insurance available. 2. Totalled my car (not my fault) and they were the opposite of knowledgeable and helpful. Took months to get everything squared away. 3. Continues to send me junk mail after I have expressly asked that to stop. The earth has finite resources and creating more trash is just uncool."